Email marketing keeps growing. In the old time, when people talk about it, they always consider it as spam. Marketers sent mass emails to large number of audiences without permission. This is totally unfriendly to audience, and will surely be considered as spam. Being segmentation and personalisation must be the main trend of the further …

In recent days, more and more enterprises begin to use email marketing to grasp more customers and expand markets. If they do this perfectly, they will get contact of thousands of potential customers with the lower cost and higher efficiency.Most marketing business uses email marketing software in their business. Not only that, there also many …

Knowledge base software allows customers to find answers to questions anytime, day or night. This feature can be very useful within large organizations for employees, or can be provided to online clients or potential customers. Good service drives customer satisfaction, which is critical in the highly competitive marketplace. An IT help desk not only frees …

We very well understand the limitations of small businesses and will never ask you to do the unthinkable. However, we do recommend that you install a customer support software on your website as soon as possible because ultimately, it’s the level of trust that determines the success of online businesses. Many companies are not in …

Customer service is considered an essential element in a successful business model, with increasing number of businesses taking advantage of advanced functionality offered by software. Modern customer service support software relies on automated procedures that cover common issues to provide better customer service and guarantee higher level of customer satisfaction. No one will prefer a …

Help desk software solutions are available to manage many tasks within a business. Many programs allow customers to directly approach the appropriate department to handle their needs. Many companies had call center support long before the widespread use of the Internet. Customers were frequently dismayed by long hold times, under-trained staff, and un-returned phone messages. …

iKode.org is an excellent resource for extensive IT help desk software reviews and information. Here you can quickly and reliably search for Help Desk Software, or any business software, you desire. Thousands of successful businesses around the world have made the choice to search for business software using the online business software directory provided by …

When you start your online business, you have very few customer service issues. Those that do emerge can usually be handled fairly easily via email or a phone call, and you’ll probably resolve most of these yourself. However, as your business grows and you begin to develop products and programs, the number of customer service …

Newsletter software would help you create interesting and attractive newsletters for your business. Depending on the nature of your business and the area which is being marketed to, here are some useful tips to create a good newsletter software. Good Email Marketing Tips : 1. Write an Effective Subject Line – Seems simple right? Even …