Can you think of how, not too long ago, you had the ability to maintain the entire flow of information that exists about yourself? Not long ago, the amount of information about you and how it could be located was entirely within your control. This, unfortunately, is not the case any longer. There are plenty of different ways that other people can find out information about you. This is bad enough for individuals who work off of the internet in “regular” jobs. Its much harder for individuals who work online. Today, an errant tweet could mean the difference between getting the sale and not getting the sale.

So, what do you need to do? Do you have a plan? The key to keeping your reputation unblemished is to be as professional as you can both online and offline. Below are some hints to help you do that.

1. It is important to make sure that every last piece of writing you pen is spelled and punctuated right. It doesnt really matter if youre only sending a brief text to someone or writing your sales page. Correct spelling and grammar are crucial. The last thing you want is for a prospective buyer to find something youve written and find out that it is overrun with spelling and grammar mistakes. It indicates you have no clue about what youre doing.

2. Dont leave online messages and telephone calls unanswered. When you answer, see to it that you are cordial and positive and courteous. Dont let an email message sit for more than 24 hours without an answer. Never let a voice-mail message go unreturned. Answer every phone call by the third ring. Its minor details like these that indicate to individuals what they want to know about you and the commitment to your job.

3. Respond to negative feedback politely and positively. The internet is full of individuals whose only goals are to make you feel awful about yourself. Still, there will be some who have real problems about your project and how it is presented. Take every negative feedback or suggestion to heart and ask if you could truly make the improvements the person wishes to see without it harming your business. Afterward communicate with the the individual and explain to him or her whether or not you will implement changes based on his or her feedback. This will demonstrate that you take each person seriously, not simply those who compliment you.

4. Watch your social media! When youre in the social media world its not too difficult to forget that youre not simply a random person; you are representing your business. Tweets and Facebook messages that are very informal may be acceptable to the individual they are directed at. If someone else happens to read the messages, however, he might believe that youre way too casual about your project.

5. Try to be yourself as much as possible. Nobody says you need to hide everything that makes you you. In reality, possibly the most effective way to set yourself apart from everybody else in your niche is to let your personality shine. Nevertheless, at the same time, dont forget that you represent your business, so keep your best face forward.

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